OHMM OUTDOOR FURNITUREWHAT OUR CLIENTS SAY
Here are a few of our clients’ feedback over the past few years. Getting feedback like this makes it all worthwhile. If we can be of service, please get in touch.
Kevin & Team OHMM
Quality furniture and 5 star service! I’ve had my OHMM outdoor furniture for 14 years now and it still looks good. When a couple fibres started to break, I asked if a repair was possible, even though we are now Thailand based. We had a bit of a wait due to Covid travel restrictions, but they didn’t forget, and a delightful crew came to repair yesterday. So often in Asia, after-sales service falls short – this company goes the extra mile and deserves every one of its 5 stars.
The service provided by Andy and the delivery team is commendable. Repeat customer and always confident they will deliver the goods as promised.
A huge "thank you" to Lillian at OHMM Singapore for another great experience when we got this Calico sofa and matching coffee table ahead of Chinese New Year! Now our balcony is complete after purchasing the outdoor dining table and chairs a couple of months ago with Lillian's help. OHMM's quality products, excellent service and after-sales follow through makes it such a pleasure to shop there with the assurance that we get exactly what we desire with no fuss and complications.
Service staff was very attentive and demonstrated good knowledge on their products. He was able to pull out my purchase and obtain the dimensions of the product I bought. The quality of OHMM's products is good and durable. The Horizon set which I bought a couple of years. The weaving of the material as well as the cushion cover is very well done as after so many years, the stitching remain as if still new. The color of the material both the set and cushion did not fade. Very happy with the Horizon set.
Lilian made our visit to OHMM a really memorable and (most significantly) painless experience. We got exactly what we were looking for with no fuss and no complications and were delighted to receive more than what we expected in terms of delivery, quality and after-sales support. We’re going back to complete the collection ... and buy the proper cushions!
It's a pleasure shopping at OHMM for a second time this year. Helpful staff who have knowledge of OHMM's products on their fingertips and thus able to give good advice. This time round, we were served by Ashley Lin. Managed to select the appropriate pieces of furniture needed to complete the furnishings for our patio efficiently and received good follow-up by email with comprehensive outdoor furniture care instructions.
This is the third time we bought outdoor furniture from OHMM. We like their sales and after sales service. Ashley is a very patient salesperson. She always try to understand our needs and recommends the right models that fit our requirements. When we have further queries, she is attentive and respond promptly. Their delivery team is one of the most polite and responsible team we ever encountered. They delivered the items with care and explained to us patiently when there were tiny details about the furniture to pay attention to. They will also ensure nothing is left behind your house and clear all the leftover wrapping properly.We are very satisfied with our shopping experiences with OHMM and highly recommend anyone who is looking for outdoor furniture with great quality products and services.
MUI CHER NG
A big thank you to Ashley for her advice when we purchased outdoor furniture. First we had the furniture in Singapore for 1 year before moving to North Cyprus. The quality and looks are outstanding and our neighbours here in North Cyprus ask us where they can buy similar. They get surprised when they hear the furniture come from Singapore and disappointed when they are not available in North Cyprus.
Just completed delivery of my Ohmm dining set and the purchase and delivery process has been just super. Great aesthetics, great quality and great service!Appreciate much - Andy from sales, and the careful, efficient and friendly trio, Paul, Henry and David, from delivery.
I have scouted for balcony options across a range of stores around SG. And once i sat on Ohmm's there was no looking back. In addition, Ashley from the store was great and patient, listened to our needs and restriction and offered help beyond the norm. So thankful! Delivery and set up was equally awesome with Paul, who also shared on maintenance tips. Love the quality of item,journey of purchasing the item (delivery reminder was sent beforehand, Ashley also offered to check with contacts on certain customization we required, Paul kindly shared his tips and was just great in what he does!). After sales care remained awesome when we had some enquiries. Ohmm is the brand to get for all outdoor needs, I fully recommend this brand!
I searched online multiple times for good quality outdoor furniture and finally found OHMM. I visited the store and was not disappointed. All of the outdoor furniture are of great quality, albeit pricey but you get what you pay for. If you’re lucky, you might even find cute accessories to match your outdoor furniture! Thank you Ashley for your wonderful service and helpful advice with choosing the perfect day bed! If you shop there, look for Ashley. She’s the most patient and kind salesperson one could ask for. The after sales service is also fantastic. My mischievous pet rabbits peed on my day bed. I quickly asked Ashley for cleaning advice, and she replied me swiftly with care instructions and even checked in with me the next day to ask how it went. The fabrics from OHMM are really good quality and waterproof! I threw the cushion covers into the washing machine on gentle wash cycle (no spin, no tumble dry) and they turned out good as new! Thank you OHMM for the amazing products and service! If you’re looking for outdoor furniture in Singapore, be sure to visit their store, you won’t be disappointed.
I recently bought the Kyoto table set from OHMM and both product and servicing from start to finish was impeccable. In store, I was immediately helped by Andy who efficiently checked if the product was in stock and then did some magic to make delivery happen for the next day. When the delivery team came (Henry, Paul and David) - they were very professional, friendly and their attention to detail was excellent. The produce itself is beautiful, premium with a high level of craftsmanship. I would highly recommend OHMM!
Real great service by Andy & team. Items look pricy but hey quality remains long after the price has been forgotten. Value for money, you pay for great quality of product and service. Purchased a day bed and was worth its price.
Lilian at OHMM was attentive, responsive, accommodative and most helpful.In addition, whilst we were made to understand that the delivery may take up to 3 weeks due to certain reasons, they sent us the furniture within the week.Lovely experience all around and enjoying the beautiful breeze these days in Singapore perched on really smart looking and great feeling furniture.Well done and thanks.
Best quality outdoor furniture in Singapore. After 10 years the furniture still looks like new. This and their great after sales service mean that we have gone back to OHMM many times over the years to expand our collection.
We have an OHMM Key West table, 6 Key West chairs, a SOL daybed and two side tables. After more than a year, we are still very happy with our purchase. The look & feel of the furniture is excellent, and the quality / longevity is certainly also on par. We have had excellent experiences with OHMM retail and service staff. We would recommend this brand to anyone looking for high quality outdoor furniture!
I recently had the pleasure of purchasing an 8-seater sofa set from OHMM. I must say that the quality is absolutely top-notch! The sofa is both aesthetic and ergonomic! Simply love it and my family has been thoroughly enjoying the sofa ever since we got it. Brilliant product!! My sincere thanks to Ashley for her excellent customer service and to Kevin for his running of such an outstanding company!!
What an excellent service again, bought our first set over 10 years ago and the chairs are still going strong, when we decided to change the table and add an outdoor and lounge bed, the service was fantastic and the quality unlike most others. What We appreciate of OHMM is that they value repeat customers and provide extra miles to see if they can help repair the products even warranty period is over. Amongst all they have high quality design and durability products. Thank you Lilian, always helpful!
My wife and I have been happy (delighted, in fact) customers of OHMM outdoor furniture since we bought our first pieces in 2007 — fourteen years ago. The general manager Kevin (and later his sales manager Jean) have always made it a point to go out of their way to help us in any way they could. Likewise, we have recommended OHMM to many friends. They all love the well-made, stylish, and durable product — and so do we.Approximately ten years ago, when our large condominium development was going through major renovations and upgrading the pool and all common areas, we introduced the condo managers to OHMM. After a rigorous selection process with several other manufacturers, they exclusively chose OHMM products (pool reclining lounges, chairs, tables, coffee tables, etc) for our condominium. We’re so glad they did because a decade later (despite heavy use and exposure to the elements) the OHMM products still look great and remain in great shape. Thank you OHMM for your excellent service and for manufacturing such a fantastic, stylish, and durable product.
I seldom write reviews, but need to do this for OHMM. I am very impressed by this company because of 3 reasons: 1) the furniture has very stylish design and the quality is superb. I bought a sofa set and dining set and all pieces are made of solid material and great craftsmanship ; 2) I was impressed by the fast delivery, I wanted something quick for my new house, most of suppliers have several weeks’ delivery time but I got delivered within 3 days; 3) the sales staff is very friendly and professional, the delivery staff set up everything nice and clean.
Got a replacement canvas for a parasol that was bought from OHMM many years ago. Andy provided prompt and excellent service. Even the guys (Paul, Henry and David) who came to remove and install the canvas were very friendly and helpful and gave tips on how to maintain the product. They just earned a loyal customer.
I have bought a number of products from OHMM over the years since they have a very wide range to choose from. This has included a day bed, tables and chairs. What has struck me first and foremost is the quality. The products are extremely durable and long-lasting even with some extreme weather thrown in since we've moved back to the UK after Singapore. I've found the furniture very comfortable (especially the Fiesta chairs) and there is a good range of colours to select from. Service from the owner and his team has been very professional. I wouldn't hesitate to recommend them.
Andy and Kevin at OHMM Singapore had been so helpful in giving us furnishing tips on our outdoor displays for our balconies. Their products are of great quality and really fit into our environment. Plus a 5 year warranty is a bonus.
We really loved the sofa set we got, it’s very good in quality and extremely comfortable. On top of that, the service was fantastic - it was so smooth. Henry, Paul and Bai Bai helped us with setting up of the sofa set, they were so fast and efficient. Great job!!
A couple of years ago, I was searching for outdoor furniture for my house in KL when I came across the OHMM site. Initially I was sceptical because I couldn't see the point of buying furniture in Singapore and shipping it to KL. But after a while of looking in KL and not finding the sort of quality I wanted, I went back to OHMM and had a proper look around. I really liked what I saw and my interactions with them were always informative and helpful.After a week or so of taking up far too much of their time, I bought some furniture and they promised to arrange all the transportation, customs clearance, delivery and unloading.Sure enough the goods arrived when promised and were unloaded and carried to where I wanted them without complaint.That was 2 years ago and everything is in good shape, including the furniture left outside. I'm really pleased with both the experience of dealing with OHMM and also the furniture.
One of my friends recommended OHMM to me when I said I wanted to buy outdoor furniture. I of course compared with other brands and found out that OHMM had better workmanship and good quality of material used. First of all, its lightweight and don't become rusty. I have been using it for 10 years and no problem with it. Its worth the money spent.
Bought a 2-seater, 2 armchairs and replaced my sofa cushion with OHMM. The awesome experience started right from my first visit to the store, guided by Ashley throughout my stay. She provided lots of information, point-of-views, carrying the items to help me visualize against various settings / color schemes - Going above and beyond. I made my decision for the 2-seater first before the rest of the items as the sofa cushions needed further measurements to be taken. Ashley kindly helped to follow-up and helping me to get the measurements right. My items finally arrived today (Delays due to natural disasters in the Philippines, also updated by Ashley over CNY period) and the cushions fit perfectly! Delivery was also personally managed by Ashley, giving me updates on my items and the progress of the items. I'm very pleased with the entire experience with OHMM. If you are looking for good-quality products, nice range of designs, customization and of course professional service throughout your purchase, this is where you should head to.
OHMM is clearly a premium outdoor furniture outlet, that has wide range of high quality products. We certainly found what we wanted, and it is making our patio a destination rediscovered!
I chance upon OHMM's website and really love looking at it! Went down to the showroom and am impressed with their service, quality and practicality of the designs to suit our daily life. Big thanks to Kevin for his professional advices, I would say he helped me with ideas and practical home styling! Highly recommended.
We have an OHMM Key West table, 6 Key West chairs, a SOL daybed and two side tables. After more than a year, we are still very happy with our purchase. The look & feel of the furniture is excellent, and the quality / longevity is certainly also on par. We have had excellent experiences with OHMM retail and service staff. The delivered SOL daybed had minor issues but was exchanged quickly and without fuss. We would recommend this brand to anyone looking for high quality outdoor furniture!
I purchased an outdoor Ohmm furniture set, with weaved cane for the table, 4 armchairs and a customised Long bench in 2010. After 10 years, the weaving for the table came loose. I sought help from Ohmm Singapore. The boss Kevin and the staff Ashley were most helpful and patient. They explained various options to me and I finally took up the option of reweaving, to be carried out at the factory in Cebu Philippines. I was also rightly informed of a timeframe of approximately 3 months. Then covid came and everything was at a standstill but Ohmm continued to follow up with me, giving me updates adequately. As soon as shipment was possible, Ohmm quickly picked up my table and had it sent overseas. Within 2 months I received the reweaved table, like brand new. They sent the table to me and helped to install, all with very positive attitude and excellent service. This is the kind of excellent aftersales service that all customers long for, and usually wanting. But not at Ohmm. There is corporate responsibility and pride in their products and of course with assured quality. I highly recommend to everyone who’s keen on outdoor sets to have a good look at their excellent products and variety and experience their world class service. Thank you very much Ohmm Singapore and Philippines.
I was looking for some outdoor furniture pieces for my outdoor space and chanced upon Ohmm online during the circuit breaker period. Browsed through their website and decided to pull the trigger. Ashley was very friendly and sincere in all my queries. Even in the wee hours of the morning. Appreciated her help and professionalism. Items were well protected during delivery and I was very pleased with the delivery time and service provided by the delivery guys too. This is my first time purchasing from Ohmm and I am very happy with the quality of the items I have purchased thus far. I would definitely introduce my friends or anyone who wants good quality customizable outdoor furniture to Ohmm. A little on the pricey side but I’m sure it will last for a good number of years!
Dear OHMM team, Greetings from Fort Worth, TX! As a previous customer of yours during my Expat years in Singapore (2009-2012), I'm happy to report that our beautiful OHMM Table and Chairs set (Invoice I-10-12-60) which we purchased nearly on December 2010 they look amazing and we love them after nearly 10 years! You guys have an amazing product. So, it's been nearly a decade or Roaming around the World and we've finally bought a home in Fort Worth TX - Our property is a Spanish styled home with a large back patio area (covered porch, pool and a separate dinning deck). Our next challenge is to furnish such a large property (8000 SqFt home) as our 2-bedroom furniture will barely fill the living room! As we start looking into our options, I must tell you that we have strong affinity to your products. As we look for our options, I keep coming back to your website and it is very difficult to select other options (even when made in America).
Ashley at OHMM was very responsive over email and Whatsapp...answering my queries promptly, even beyond working hours when I bought their half-moon swing. She even tried to help me find a contractor to install the swing from the ceiling. OHMM outdoor furniture is smart and good quality but pricey!
I personally purchased my first set of Ohmm furniture 9 years ago and am just about to add to my collection. Normally you would be concerned that your existing furniture would have faded? not the case, all pieces are in perfect condition and I guarantee the new pieces will blend perfectly. After being so impressed with the quality, comfort, collections, and colors on offer, as Chairperson of The Imperial - a condo in district 9, I suggested we replace our existing cumbersome, antiquated garden furniture with a slick Collection from Ohmm. Wow, what an improvement.
All my outdoor furniture is from OHMM and I am amazed that all of my pieces that I bought 10 years ago are still in mint condition. They weren't kidding when they said that their weaves are long-lasting. So impressed and happy I invested in quality!
Ordered a day bed for my balcony from Ohmm and the service was amazing. I received a prompt reply to my email query within a couple of hours and the bed was delivered two days after I ordered, even though we were in the middle of a circuit breaker. The team also checked in after a couple of days just to make sure everything was as expected. While the price is a little higher than some of their competitors, it’s definitely worth spending a bit more as the quality of their products is very high, and their customer service is amazing. I would definitely recommend using this company.
I ordered and have been using the OHMM table, chairs, moon swing, for over a year now. Honestly, because of quality, the price tag is also steep so initially, I bought additional lounge chairs and a table from a cheaper brand. After only 4 months in the sun, they tore on both ends of the chairs!!! I called them and they said they can replace them with new ones, so I asked "will this happen again or did you improve the design or material?" They said, "We have not changed the material and it can happen again," so I got a refund and had to throw them away as the tear was so bad! Recently, went back and bought another long lounge chair from OHMM. They are long on the side, so my dog can sit nest to me! They even improved the cover material in one year – now, it is really water/rain resistant, and there is an air vent on the bottom so it won't grow mold! I love the OHMM brand! Quality guaranteed!
I wanted comfortable bar chairs with good support for the back. Had a difficult time looking and finally found them from OHMM. All my friends found them very comfortable. I have been using them for 8 years and still look as good as new. Very durable and easy to maintain. Highly recommended.
I had bought an Ohmm dining table and chairs about 6 or 7 years ago, even after heavy use, they still look like new, so I was happy to check out their selection of patio furniture after moving into a new home. The choice of models and the color selection is fantastic and the finish seems to have improved even further. Thanks for the professional help in making my selection and thanks for the timely delivery. The set looks great and I am sure I will be able to enjoy it for a long time to come.
Fantastic quality and customer service. The outdoor furniture that we bought years ago still looks as good as new and the cushion cover fabrics have not faded at all. The website is really good and there is plenty of flexibility to mix and match. And we love the lanterns, they look great on our verandah in the evening.
Beautifully made furniture plus the covers were incredible as they never faded in the sun. I have had some of my outdoor furniture over 10 years and it still looks great. It was all shipped to our French property. Their service and attention to detail was 5 star. Everyone I have recommended them to has been very happy with their products.
I seldom write reviews, but need to do this for OHMM. I am very impressed by this company because of 3 reasons: 1) the furniture has a very stylish design and the quality is superb. I bought a sofa set and dining set and all pieces are made of solid material and great craftsmanship; 2) I was impressed by the fast delivery, I wanted something quick for my new house, most of the suppliers have several weeks’ delivery time but I got delivered within 3 days; 3) the sales staff is very friendly and professional, the delivery staff set up everything nicely and clean.
Bought OHMM table and chairs about 10 years ago, they still look new. Excellent quality. Great customer service. Good selection of furniture!
I am very happy with my set of custom OHMM dining table and chairs. My family has been using them for some years but the furniture hardly shows any wear and tear and is still in excellent condition. It is a testament to the very high quality of the product. OHMM furniture is a brand that can be trusted and I would definitely recommend them to anyone interested in their type of truly "inspirational" furniture. A big thank you to Kevin and his team.
True professionals of outdoor furniture. Great choice of styles and colors and super friendly service. Highly recommended for those looking for quality.
Ashley was friendly and helped us with the furniture selection. We love the unique outdoor design and the quality is good. Highly recommended!
I chanced upon OHMM's website and really love looking at it! Went down to the showroom and am impressed with their service, quality, and practicality of the designs to suit our daily life.. Big thanks to Kevin for his professional advice, I would say he helped me with ideas and practical home styling! Highly recommended.
Purchased from OHMM on behalf of the Condo we live in. Excellent quality, service, and decent lead time. Later purchased made-to-order balcony furniture and one item not in line with the order was replaced within a reasonable time with the correct item. Very happy with all goods. A good range of high-quality products, colors, etc. I would recommend to anyone.
We bought a 4 piece (two chairs, sofa, and table) outdoor set from Ohmm for our balcony. Great selection of styles and a wide choice of fabrics. Great delivery service and 4 years later looking as fresh as the day we bought it. Materials have all held up very well to sun, heat, and rain, and workmanship still looks flawless. Highly recommend.
Recommended by a friend, I bought a complete outdoor furniture set from OHMM. Excellent service and top quality durable furniture that never fails to impress guests.
A couple of years ago, I was searching for outdoor furniture for my house in KL when I came across the OHMM site. Initially, I was skeptical because I couldn't see the point of buying furniture in Singapore and shipping it to KL. But after a while of looking in KL and not finding the sort of quality I wanted, I went back to OHMM and had a proper look around. I really liked what I saw and my interactions with them were always informative and helpful. After a week or so of taking up far too much of their time, I bought some furniture and they promised to arrange all the transportation, customs clearance, delivery, and unloading. Sure enough, the goods arrived when promised and were unloaded and carried to where I wanted them without complaint. That was 2 years ago and everything is in good shape, including the furniture left outside. I'm really pleased with both the experience of dealing with OHMM and also the furniture.
Patient and well-informed staff. Great looking quality outdoor furniture. Yet to try though. On the pricey side but you get what you pay. Made in the Philippines. Wait for good deals to get good discounts. Update 2019: We got an outdoor dining set (gift from MIL); white in color with cutesy bright orange cushions. Loving it so far. Came well-wrapped and the delivery people were professional and proud of their product. Comfy and "slide" well in our outdoor balcony-cum-dining area. 5 stars if still durable after 2 years!!
OHMM furniture - very comfortable and very stylish. I enjoy the firmness of the cushions and they stay in shape even after 3 years of daily use. Great colors too. Lots of choices to spice up your home.
ANGELINE AND MAX
Intend to have a look but due to their great customer service and the staff having good knowledge of their product, ended up purchasing a full set from them.
Awesome people and great products. Highly recommend if you want good quality outdoor furniture!!
Delivery was on schedule and unpacked carefully. Everything is good. Thank you for your recommendation in choosing the color. My daughter & her husband like it as it matches our color scheme.
Showing us subtle differences between collections reinforced the great impression we have. Been fans of intelligent practical design with strong aesthetic, OHMM checks all the right boxes.
Great service and good quality products! Worth the wait for the customization.
You were patient and professional in your service attitude and very polite. We also appreciate the suggestions you provided in choosing the furniture and colors.
Very happy – from the sales lady (helpful & patient), delivery arrangement (accommodated my change in delivery date) & handling & assembly of the dining table (& its proper packaging for protection).
I am happy with your guidance on the choice of material and color. It certainly blends well. I am glad that I did not rush into this, as I have searched for quite some time until I stumbled onto OHMM.
Thank you for following up, everything is in place. Would like to commend your delivery team, they were really professional and capable. Would definitely look towards buying from OHMM again.
We are very satisfied. Delivery personnel were very courteous and you have all been most efficient. We will not hesitate to recommend you to our friends (as we have done so in the past year).
You helped my wife and me select our furniture and provided good insights into the benefits of the products you showed us. The products arrived as promised and the delivery crew were professional in their work.
The dining set is just how I imagined it would be! I’m very satisfied with the quality and design. Thank you!
From the word go, you and your team were absolutely PERFECT! Thanks for the excellent service and delivering on time. Your delivery guys were fantastic too! Thanks for the chance to give feedback.
Your price was good and the quality excellent. I have recommended you to many friends already.
Very pleased with the sale experience in your showroom, your on-time delivery, good delivery team who was on time and cleared out all the packings, etc. Overall, a very good experience from my side.
I must say I was very impressed with your service (showroom and install team) and the quality of your products. I would recommend you guys to others any day.
We are very pleased with the service and quality of the products and to get our order delivered at the earliest opportunity, we appreciate that very much. We really love our outdoor space now.
The service from you was excellent since day one when we visited the OHMM store. We’ll recommend our friends to your OHMM store.